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Warranty


3-YEAR Warranty on Android and PC system, 1-YEAR Warranty Media Player System

POPSCREENS' Android Retail tablets POSPADTM, Android Interactive Kiosks, Android touch tables, Monster Box, or any other OEM/ODM products with integrated Android system, feature 3-year limited hardware warranty as set forth below.

POPSCREENS' All-in-one interactive Windows PCs, Kiosks and touch tables, or any other OEM/ODM products with integrated Windows PC system, feature 3-year limited hardware warranty as set forth below.

POPSCREENS' Media Player system such as Stopper, Popshelf, Popfix, or any other OED/ODM products with integrated plug-and-play media player system, feature 1-year limited hardware warranty as set forth below.

The Warranty period is calculated from the date that the customer receive POPSCREENS' products.

Eligibility

In order to claim Warranty, you may be requested to proide proof of receipted invoice and bill of loading. POPSCREENS' Warranty does not cover any accessories that may be provided with the Product(s), or offered separately, including but not limited to fixing brackets(Such accessories are warranted for 90 days after the customer receive POPSCREENS' products)

Limited Hardware Warranty

POPSCREENS warrants the Products to be free from defects in material and workmanship during the warranty period noted above. If, in POPSCREENS’s determination, a Product proves to be defective in material or workmanship during the warranty period, POPSCREENS will, at its sole judgement, either (1) repair the Product or replace it with a similar new or refurbished Product , or (2) in the event that replacement or repair for the Product is not commercially feasible, refund the product value as determined by the amount of time remaining in the warranty period.

For shipment of components/screens, shipping costs from purchaser to POPSCREENS would be at purchaser’s cost and shipping costs from POPSCREENS to purchaser would be at POPSCREENS’ cost.

Warranty Exclusions

The following conditions or circumstances are not covered under the terms of this limited hardware warranty or the Products set forth herein:

1.   Any Product on which the serial number has been defaced, modified or removed.
2.   Damage, deterioration or malfunction resulting from:


   (1) Accident, abuse, misuse, neglect, improper ventilation, fire, explosion, water, lightning, or other acts of nature,
    smoke exposure (cigarette or otherwise), unauthorized product modification (including use of an unauthorized mount),
   or failure to follow instructions supplied with the Product.
   (2) Repair or attempted repair by anyone not authorized by POPSCREENS.
   (3) Any damage to the Product due to shipment after POPSCREENS 1st-time delivery.
   (4) Causes external to the Product, such as electric power fluctuations or failure.
   (5) Use of supplies or parts not meeting POPSCREENS's specifications.
   (6) Defects caused by the customer, including but not limited to, scratched, cracked, defaced or altered plastics or glass.
   (7) Opening the Product, tampering with internal circuitry, removing or replacing any internal components or parts.
   (8) Product that has been resold, transferred, rented, leased, lost, stolen or discarded.
   (9) Any other cause, which does not relate to a Product defect.


Warranty Extensions

Contact POPSCREENS for extended warranty options at sales@pop-screens.com, or call us at 00 86 83076550





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